1. How can I place an order? Placing an order with PDX Global Trade is easy! Simply browse our website, select the items you love, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and you’re all set.
2. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. Rest assured that your payment information is always kept safe and confidential.
3. How long will it take to receive my order? Delivery times may vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 1-3 business days. Once shipped, you will receive a tracking number to monitor the progress of your delivery.
4. Do you offer international shipping? Yes, we offer international shipping to select countries. Please note that additional shipping fees and customs duties may apply, depending on your location. You can check if we ship to your country during the checkout process.
5. What is your return policy? We want you to be completely satisfied with your purchase from PDX Global Trade. If for any reason you’re not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges page for more information on our return policy and instructions on how to initiate a return.
6. How can I contact customer support? Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at support@pdxglobaltrade.com or through the Contact Us page on our website. We strive to respond to all inquiries promptly and provide the best possible assistance.